Terms of service

Welcome to Trayah. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By visiting or shopping on the Trayah website, you agree to these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Exchange Policy. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to use this website and place an order.

3. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, minor variations in colour, fabric, or design may occur due to screen settings or photography. We reserve the right to correct any errors or update product information without prior notice.

4. Pricing & Payments

All prices are displayed in Indian Rupees (INR).
Prices are subject to change without prior notice.
Orders will only be confirmed after successful payment verification.
We reserve the right to cancel any order due to pricing errors, payment issues, or suspected fraudulent activity.

5. Order Acceptance

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of your order. Trayah reserves the right to accept, reject, or cancel any order at its sole discretion.

6. Shipping & Delivery

Estimated delivery timelines are provided for convenience and may vary depending on location, courier services, or unforeseen circumstances. Trayah is not responsible for delays caused by third-party logistics partners.

7. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy. Products must be returned unused, with original tags and packaging, within the specified return period.

8. Intellectual Property

All content on this website, including logos, product images, graphics, text, designs, and other materials, is the exclusive property of Trayah and is protected under applicable intellectual property laws. No content may be copied, reproduced, or distributed without prior written permission.

9. User Responsibilities

By using this website, you agree:

To provide accurate and complete information.
Not to misuse or interfere with the website.
Not to engage in fraudulent or unlawful activities.
Not to attempt unauthorized access to any part of the website.

10. Fraud Prevention

Trayah reserves the right to refuse or cancel any order that appears suspicious or fraudulent. Additional verification may be requested before processing certain orders.

11. Fraudulent Website Disclaimer

Trayah operates only through its official website. Any website, social media page, or online platform claiming to represent Trayah without authorization is fraudulent. We are not responsible for purchases or transactions made through unofficial websites or unauthorized sellers. Customers are advised to verify the website before making any purchase.

12. Limitation of Liability

Trayah shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products. Our total liability shall not exceed the amount paid for the purchased product.

13. Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.

14. Changes to Terms

Trayah reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes your acceptance of the revised terms.

15. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.